Return / Refund Policy

Defective or Incorrect Items

If you receive a defective, damaged, or incorrect product, please notify us within 30 days of delivery (some items may have a longer window—contact us to confirm). We will either send a replacement or issue a full refund.

How to request a return/replacement:

  • Email us at service@gosundaymarket.com or contact us via live chat.

  • Provide your order number and photos/videos of the issue.

Refunds (No Hassle, 30-Day Guarantee)

We stand by our products and offer a 30-day money-back guarantee (extended for select items—ask us if unsure). If you’re unsatisfied for any reason, you may return the item for a refund (excluding original shipping costs).

Conditions for refunds:

  • Item must be unused, in original packaging, and with tags attached.

  • Proof of purchase (order number) is required.

Shipping Costs for Returns

  • Defective/damaged items: We cover return shipping costs.

  • Change of mind/other returns: Customer pays return shipping (non-refundable).

For high-value items ($75+):
We strongly recommend using a trackable shipping method or purchasing insurance. We are not responsible for returns lost in transit.

Order Cancellations & Modifications

Need to cancel or change your order? Contact us immediately. Once your order is processed by our warehouse, modifications may not be possible.

Note: We cannot cancel or alter orders that have already been packed or shipped.

Contact Us

For any questions, reach out at:
📧 service@gosundaymarket.com
💬 Live chat support (available on our website).

We aim to respond within 24 hours on business days.